FAQ

FAQ

1. Why should I select Bryant Real Estate to manage my property?

Experience. Bryant Real Estate has been managing properties in the Wilmington area since 1952.

Size. We currently manage 300+ properties in New Hanover and Brunswick counties and are still growing. We also have full service Sales and Vacation Rental divisions to meet all your real estate needs.

Friendly. Our staff is customer focused because with Bryant Real Estate, as a family owned and operated business, everyone is considered family– including owners, tenants, and employees.

Technology. We offer direct deposit and online Owner Statements for our property owners through the Owner Portal.

2. What makes Bryant Real Estate different from other management companies?

NO ADDITIONAL FEES! We are the simple solution to all-inclusive property management. Our structure is set-up to ensure owners only pay commission when their property is occupied. We do not charge advertising fees, new lease fees, or annual inspection fees like some competitors.

Happy tenants leads to lower vacancies and lower turnover costs! The first step, is to ensure long-term success via happy tenants. This is demonstrated by Bryant Real Estate long-term rentals 4.5 out of 5 cumulative star rating exceeding tenant’s expectations going back to the programs initiation in 2012. In fact, we have current tenants that have been renting the same home for over 25 years and many more that exceed 10 years of continuous residency. Keeping tenants happy reduces vacancies and lowers turnover cost, which will drastically improve your bottom line.

3. What services do you offer?

We offer a wide range of services to ensure that all of your management needs are met. Our services include: advertising/marketing your property, detailed tenant screening, preparation of all lease documents, rent collection, preventative and responsive property maintenance, 24/7 emergency service, collecting and disbursing of security deposits, monthly and annual income and expense reporting, eviction representation and HOA conflict resolution. If you don’t see a specific service, don’t hesitate to ask. There are many more that we would be happy to discuss with you further.

4. How do I use the Owner Portal?

Click on LOGIN found in the Navigation Strip at the top of the page and select Owner.

5. What report do you provide me with detailing the activity on my property?

We offer monthly Income and Expense reports and copies of all invoices will be emailed to you on the 15th of every month. In addition, we offer your online owner portal where you can reference prior monthly reports.

6. How often do you inspect my property?

We conduct a detailed move-out/move-in inspection and/or an annual inspection of every home. Additionally, we are able to conduct routine inspections at no additional charge if the need arises or is requested.